Pengurusan khidmat pelanggan : Petua dan teknik
Summary: Aspek-aspek khidmat pelanggan yang berkualiti.
| Main Author: | |
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| Published: |
Kuala Lumpur:
Utusun Publications & Distributions,
2001.
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| Series: | Siri motivasi dan kecemerlangan Utusan
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| Subjects: |
Resource Center
| Call Number: |
M658 812 RAH |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 0000032623 | Open Shelf | Book | AVAILABLE |
| 0000032625 | Microfiche | Book | AVAILABLE |