TQM implementation and impact in the Malaysian public sector : an empirical study
Summary: This empirical work on TQM implementation and impact in the Malaysian public sector is to assist public agencies wishing to improve TQM implementation and impact.Teddy Lian has developed a framework with four sets of independent variables
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| LEADER | 00758cam a2200157 7i4500 | ||
|---|---|---|---|
| 001 | 0000003864 | ||
| 005 | 20071127090000.0 | ||
| 020 | 0 | 0 | |a 9679933903 |
| 090 | 0 | 0 | |a M352.357 |b LIA |
| 100 | 1 | 0 | |a Lian |
| 245 | 1 | 0 | |a TQM implementation and impact in the Malaysian public sector : |b an empirical study |c Teddy Lian Kok Fei. |
| 300 | |a xii,94p.; |c 24cm. | ||
| 504 | 0 | 0 | |a Includes bibliographical references p.83-94 |
| 520 | |a Summary: This empirical work on TQM implementation and impact in the Malaysian public sector is to assist public agencies wishing to improve TQM implementation and impact.Teddy Lian has developed a framework with four sets of independent variables | ||
| 650 | 0 | 0 | |a Total quality management -- |z Malaysia |
| 999 | |a 0000032359 |b Book |c Open Shelf |e Resource Center | ||