TQM implementation and impact in the Malaysian public sector : an empirical study
Summary: This empirical work on TQM implementation and impact in the Malaysian public sector is to assist public agencies wishing to improve TQM implementation and impact.Teddy Lian has developed a framework with four sets of independent variables
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| Summary: | Summary: This empirical work on TQM implementation and impact in the Malaysian public sector is to assist public agencies wishing to improve TQM implementation and impact.Teddy Lian has developed a framework with four sets of independent variables |
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| Physical Description: | xii,94p.; 24cm. |
| Bibliography: | Includes bibliographical references p.83-94 |
| ISBN: | 9679933903 |