TQM implementation and impact in the Malaysian public sector : an empirical study
Summary: This empirical work on TQM implementation and impact in the Malaysian public sector is to assist public agencies wishing to improve TQM implementation and impact.Teddy Lian has developed a framework with four sets of independent variables
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Resource Center
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M352 357 LIA |
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| Accession | Item Category | Format | Status | Notes |
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| 0000032359 | Open Shelf | Book | AVAILABLE |