Conference on customer-focussed culture 9-11th June 2008, the Zon RegencyHotel Johor Bahru, Johor.

Published: Johor Bahru: Universiti Teknologi Malaysia, 2008.
Subjects:
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245 1 0 |a Conference on customer-focussed culture 9-11th June 2008, the Zon RegencyHotel Johor Bahru, Johor. 
260 0 0 |a Johor Bahru:   |b Universiti Teknologi Malaysia,   |c 2008. 
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500 0 0 |a Energising and empowering quality strategies toward the customer-driven organisations 
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