Conference on customer-focussed culture 9-11th June 2008, the Zon RegencyHotel Johor Bahru, Johor.
| Published: |
Johor Bahru:
Universiti Teknologi Malaysia,
2008.
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| Subjects: |
| Item Description: | Energising and empowering quality strategies toward the customer-driven organisations |
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| Physical Description: | 30cm.. |