Responsive government : service quality initiatives..

Corporate Author: Organisation for Economic Co-operation and Development.Public Management Service.
Published: Paris Washington, D.C: Organisation for Economic Co-operation and Development: OECD Publications and Information Center [distributor], c1996..
Subjects:
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020 0 0 |a 9264147098  
090 0 0 |a 350.0075   |b RES 
245 1 0 |a Responsive government :   |b service quality initiatives.. 
260 0 0 |a Paris  |a Washington, D.C:   |b Organisation for Economic Co-operation and Development:   |b OECD Publications and Information Center [distributor],   |c c1996.. 
300 |a 298 p.:   |b ill.;   |c 24 cm.. 
500 0 0 |a "PUMA"--Cover. 
500 0 0 |a "This publication contains papers presented to a Symposium on this topic organised by the Public Management Service (PUMA) of the OECD and held in Paris on 7-8 November, 1994"--Foreword. 
504 0 0 |a Includes bibliographical references. 
650 0 0 |a Executive departments --   |x Reorganization. --   |z OECD countries  
650 0 0 |a Local government --   |z OECD countries.  
650 0 0 |a Government productivity --   |z OECD countries.  
650 0 0 |a Bureaucracy --   |z OECD countries.  
710 1 1 |a Organisation for Economic Co-operation and Development.Public Management Service.  
999 |a 0000028593  |b Book  |c Open Shelf  |e Resource Center 
999 |a 0000029229  |b Book  |c Open Shelf  |e Resource Center