Responsive government : service quality initiatives..
Corporate Author: | |
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Published: |
Paris Washington, D.C:
Organisation for Economic Co-operation and Development: OECD Publications and Information Center [distributor],
c1996..
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Subjects: |
Item Description: | "PUMA"--Cover. "This publication contains papers presented to a Symposium on this topic organised by the Public Management Service (PUMA) of the OECD and held in Paris on 7-8 November, 1994"--Foreword. |
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Physical Description: | 298 p.: ill.; 24 cm.. |
Bibliography: | Includes bibliographical references. |
ISBN: | 9264147098 |