Responsive government : service quality initiatives..

Corporate Author: Organisation for Economic Co-operation and Development.Public Management Service.
Published: Paris Washington, D.C: Organisation for Economic Co-operation and Development: OECD Publications and Information Center [distributor], c1996..
Subjects:
Item Description:"PUMA"--Cover.
"This publication contains papers presented to a Symposium on this topic organised by the Public Management Service (PUMA) of the OECD and held in Paris on 7-8 November, 1994"--Foreword.
Physical Description:298 p.: ill.; 24 cm..
Bibliography:Includes bibliographical references.
ISBN:9264147098