Description: Implementing quality in the public sector

Main Author:	Bendell, A.
Other Authors:	Boulter, Louise., Kelly, John.
Published:	London: FT/Pitman, 1994..
Subjects:	Total quality management. Total quality management -- > Great Britain. Quality control. Quality assurance. Public administration -- > Great Britain. Public administration.

Item Description:	"The Financial times/Pitman Publishing series"--Jacket. Includes index.
Physical Description:	255 p.: ill.; 25 cm..
ISBN:	0273605232 :