Description: Total quality management in action

Main Author:	Gitlow, Howard S.
Other Authors:	Gitlow, Shelly J.,( 1950-)
Published:	Englewood Cliffs, N.J.: PTR Prentice Hall, c1994..
Subjects:	Total quality management. Total quality management -- > Case studies.

Physical Description:	x, 266 p.: ill.; 24 cm..
Bibliography:	Includes bibliographical references and index.
ISBN:	0131386034