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1

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Managing quality Desmond Bell, Philip McBride, and George Wilson..

by Bell, Desmond.
Published 1994

2

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TQManager : a practical guide for managing in a total quality organization Warren H. Schmidt, Jerome P. Finnigan..

by Schmidt, Warren H.
Published 1993

3

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Breakthrough thinking in total quality management Hoffherr Glen D.

by Hoffherr
Published 1994

4

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TQM an integrated approach : Implementing total quality through Japanese 5-S and ISO 9000 Samuel K. Ho.

by Ho
Published 1995

5

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The human dimension of quality Brian Thomas.

by Thomas
Published 1995

6

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Customer-focused quality : what to do on Monday morning Tom Hinton, Wini Schaeffer..

by Hinton, Tom.
Published 1994

7

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Total quality management in action Howard S. Gitlow, Shelly J. Gitlow..

by Gitlow, Howard S.
Published 1994

8

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Total quality management Dale H. Besterfield ... [et al.]..

Published 1995